At FullscopeRMS, we take the security and confidentiality of your information very seriously. We have implemented a combination of technical solutions, security practices and processes to maintain the confidentiality of your information.
Our security safeguards consist of a wide variety of technical solutions and security practices all designed to work together to protect your information.
Your communications and transactions are secure and confidential when you successfully sign in to our secure websites with an Email/Access ID and password. We use Transport Layer Security (TLS) to help keep your information confidential while you conduct business on our secure websites. TLS helps ensure the integrity and confidentiality of your online transactions by creating a uniquely encrypted transmission over the Internet between your web browser and FullscopeRMS.
For your security, you will not be able to sign in to our secure websites if your browser does not support a minimum of 128-bit encryption. For improved security, performance and support, we recommend that you use the latest browser version with all of the applicable security patches installed.
To ensure you are using latest browser version available, you can follow the applicable link below:
We will only grant access to your account after the proper Email/Access ID and password have been entered. When you successfully sign in to our secure websites, your browser will establish a secure connection between your computer and our web servers using Transport Layer Security (TLS), which helps prevent your information from being tampered with during transmission across the Internet.
All modern web browsers include mechanisms that indicate when online connections are secure. Often a lock symbol is used and may be displayed in the web browser address bar and/or elsewhere on your screen. Visit the website for your browser to learn about the symbols or mechanisms they use to let you know when online connections are secure.
When you access our secure websites, we need proof of your identity in the form of your Email/Access ID and password. We will only grant access to your account if the proper Email/Access ID and password are entered. Always keep your password confidential. Only you should know what it is.
To prevent others from guessing your password, we will disable your password after 3 consecutive unsuccessful sign-on attempts. If this happens to you, contact the number indicated on the error message received.
FullscopeRMS will not be held responsible for any loss or damage which may be incurred as a result of unauthorized use of your password.
To prevent your account from remaining open when not in use, your online session with our secure websites will be terminated after several minutes of inactivity. If this occurs, you will need to successfully sign in again with your Email/Access ID and password to continue.
We promote safe communication practices when dealing with our clients and customers. Whether you communicate with us through telephone, email or online, here's what you can expect:
FullscopeRMS reserves the right to restrict or cancel access to the site without providing notice. This will be done when FullscopeRMS has reason to believe that your data may be at risk.
FullscopeRMS is the brand name for services offered through Disability Reinsurance Management Services, Inc. a member of the Sun Life Financial group of companies.